Contact our Family Assistance Directorate for help with memorial services arrangements

Effective October 6, 2019, in compliance with the National Telecommunications Commission’s directive to transition from 7-digit numbers to 8-digit numbers, our memorial hotline numbers are as follows:

(02) 8-749-3817

(02) 8-749-3818

You may also use our cellular numbers as follows:

Sun: 0932-840-1576, Globe: 0917-859-3337, Smart: 0908-890-7726

Planholders should contact the Family Assistance Directorate (FAD) at the above number before contacting anyone else, because your FAD is in the best position to advise you of the entitlements of your memorial plan and help you select the mortuary that best suits your wishes and is able to deliver your plan entitlements properly.